Your audience follows the show. Coliseum keeps up.
When you run events across venues and markets, Coliseum helps people find the right show, get the details for that stop, reach the right tickets, and come back next time you’re in town.
Which show is better for kids, Friday or Saturday? Mine are 8 and 11.
Both are all ages. Saturday starts at 5:00 PM and ends around 7:30, so it’s the easier night for younger kids. Friday starts at 8:00 PM.
Every stop has its own details
Each date has its own venue, start time, parking, and policies. Coliseum answers from the details for that date and location, keeping answers relevant to the fan’s location.
Local demand, market by market
Reach past attendees and interested fans in each market as an on-sale approaches, with a message about the show near them.
Help choosing
Compare dates, cities, and ticket options in conversation, then share the right purchase link.
A reason to come back
Past purchases and conversations help Coliseum make the next invitation relevant when your show returns to their market.
Use cases for promoters and event operators.
Start with the goal that matters most to your team. Each one opens a page with the details.
- Ticket salesActivate demand in each market, help people pick the right date and city, and invite them back the next time you’re in town.
- Fan supportAccurate, location-specific details for every date and every venue on the tour.
- Groups & premiumGroup and VIP packages for each stop on a tour.
- SponsorshipsBrand partners for a tour, a series, or a single market.
What it looks like for you.
Illustrative conversations with Lily as the representative. Names and details are fictional.
Which show is better for kids, Friday or Saturday? Mine are 8 and 11.
Both are all ages. Saturday starts at 5:00 PM and ends around 7:30, so it’s the easier night for younger kids. Friday starts at 8:00 PM.
Saturday then. Is there parking, and can we bring a bag?
The garage beside the main entrance opens at 3:30 PM. Clear bags up to 12 by 12 inches are allowed. Here’s Saturday’s family pack:
- Saturday family 4-packSaturday, 5:00 PM · Four tickets
Outcome
The family reached the right ticket option for the right night.
- Talking with
- A parent planning a night out
- On behalf of
- A touring promoter with two dates in one market
What Coliseum did
- Compared both dates using that market’s event details
- Answered parking and bag policy for that venue
- Shared the approved purchase link for Saturday
What you can measure
Offers shared now. When your ticketing data is connected, the purchase appears as an observed ticket buyer.
Hi Ana, you’re seeing the concert tomorrow. Doors open at 6:30 PM, and the North Garage is closest to the main entrance. Reply here with any questions.
My mom uses a wheelchair. Is there an accessible drop-off, and can we get seats she can transfer into?
Yes. The accessible drop-off is at the Main Street entrance, with staff there from 6:00 PM. Seat changes go through the box office, so I’ve passed your request to them with your details.
- Box office joined the conversation
Hi Ana, we’ve moved you to two aisle seats in the same section, one with a fold-up armrest for an easier transfer. Your updated tickets are in your account.
Perfect, thank you!
Outcome
The guest arrives prepared, and staff handled the one thing only staff can.
- Talking with
- A ticket buyer bringing her mother
- On behalf of
- An arena hosting a touring concert
What Coliseum did
- Sent ticket buyers the details for that event
- Answered the accessibility question from venue policy
- Handed the seat change to the box office with the details
- Box office staff replied in the same thread
What you can measure
Conversations, response times, and handoffs to your team, with ratings guests give afterward.
See Coliseum for promoters and event operators.
Tell us which relationships your team manages and what you want to improve. We'll show you the conversations that matter most to you.