Coliseum  ·  for live-event organizations

AI-powered fan engagement for live-event organizations.

Personalized outreach and inbound fan interactions across email and SMS, grounded in the context of your audience, offers, and organization.

Conversations

A conversation, not a campaign.

Outreach starts the conversation. Replies keep it going across email and SMS, in your voice and in context.

01

Outreach grounded in context.

Each message is written for the fan it's going to. It reflects their plan, their history, and the offer that actually applies.

Hi Marcus, your renewal window is open through Friday, with your early-bird credit applied.
02

Fans respond naturally.

They reply the way they'd contact your organization directly. Coliseum reads it in context and keeps the conversation moving.

Can you remind me what's included with my renewal this year?
03

Conversations stay connected.

Every message lands in the same thread. The next one picks up where the last left off.

across SMS & email
How Coliseum works

From the first message to the next.

One loop, across outreach and inbound.

01
Trigger

Fan interaction.

A renewal opens, a campaign starts, or a fan reaches out.

02
Engage

AI-powered engagement.

Coliseum writes in your voice, grounded in policy and offers.

03
Respond

Context-aware conversation.

The fan replies. The thread keeps going, with full context.

04
Continue

Follow-up opportunity.

The next moment is already queued.

Context

Every conversation grounded in your organization's context.

Coliseum draws on what your organization already knows: fan history, active offers, and event context.

Organizational control

Your strategy. Your voice.
Your guardrails.

Configured by your team. You set the voice, the audience, the windows, and the policies the agent runs within.

Voice & tone

Calibrated against your existing copy. Adjustable per campaign.

DirectWarmCasualFormalConcise

Handling rules

Decide what the agent handles end-to-end and what it routes to your team.

Routine FAQs
Discount offers
Refunds & comps

Send windows

Per-channel hours and rate limits. Quiet hours always respected.

Mon–Thu9:00a – 7:00p
Fri9:00a – 9:00p
Sat–SunEvent-day only

Runtime audit

Every engagement, policy update, and configuration change is logged and queryable.

9:14Engagement policy updated · D. Kim
9:02Outreach launched · renewal segment A
8:40Voice preset updated · R. Mendes
See Coliseum in your operation

See how Coliseum fits into your fan engagement workflow.

We'll walk through your renewals calendar, your inbound channels, and where Coliseum fits into the conversation. A focused thirty-minute walkthrough with your team.

Channels supportedEmail · SMS
Used byTeams, venues, ticketing & revenue ops
Pilot timelineLive within one renewal cycle